Konvergence platforms provide retailers with services and support

We believe in technological convergence liaising between various contact channels in retail.

We aim to simplify, integrate and, above all, innovate business processes in retail.
We specialise in renewing sales processes, helping retailers build better customer relations.

Konvergence solves the problem of fragmented IT platforms and systems, providing CMOs and CIOs in retail with all the technological tools and value-added services they need to expand and grow their businesses.

Our Services

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loyalty cards handled


Top Retailers


customer support requestshandled per year


average of tickets resolved with First Level Resolution(FLR, First Level Resolution Rate)

Why choose Konvergence?

Konvergence offers all the innovative services retailers need from stores to company headquarters.

Konvergence integrates with the retail infrastructures, renewing and rationalising, optimising sales networks and core businesses.

Konvergence lends it support to marketing teams and stores working in retail, helping them make the best use of these new technologies.

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Large scale retail


Food service

General merchandising

Customers who have chosen to work with us...

…and many others.

K Magazine

Interested? Get in touch.