Konvergence has a dedicated team for the Non-Food sector.
Each brand can have a suite of tools and services at its disposal
to implement its own marketing policies.
HOW CAN WE HELP YOU?
- The Digital Marketing Automation
Manage your marketing processes with sophisticated analysis systems and automate the typical actions part of the Campaign Management process, such as setting targets and objectives. it is the CAMPAIGN MANAGEMENT module. To stay in touch with your customers even outside the point of sale, discover also our MOBILE APP.
- The Relationship with the Customer
Each customer is unique and precious, it must be managed by an appropriate LOYALTY system. Interact with him/her through his/her preferred channels and in the store enable the DIGITAL COMMUNICATION through screens and information kiosks.
- Sales Management
It is crucial for your business that the POS system works perfectly - the SALES SOFTWARE must be simple to use and quick. Our PAYMENTS AND MULTISERVICES solution is certified to ensure the security of your business.
The module dedicated to the Promotional Campaigns allows to disrupt the logic of the mass-market promo in favor a customized offer, creating a 1:1 relationship with the consumers.
Plan a new campaign in a simple and intuitive way thanks to the wizards based on innovative algorithms that guide the user in setting the fundamental parameters of the promotional campaign.
A solution to easily manage accumulation of points and apply discount enabling the execution of the marketing strategies. The module triggers Loyalty operations on the Front-End application and on all the retailer's touch points, coordinating all the different loyalty flows both physical (Checkouts, Kiosks, POS Systems) and digital (mobile app, totem, e-commerce portal, social networks).
Do your customers choose Mobile to stay in touch with your brand? Then you need an app totally dedicated to the relationship with them, to send information and promotional notifications, to offer virtual card, preference center and store geo-location services - and many other services to engage and interact with them even outside the store!!
A platform capable to adapts to different sales environments and where the normal cash functions are incorporated into a single tool that makes store-management flexible.
Manage the clothes by variant, size or color, book an article for a customer, correlating it with the down payment, manage a return by issuing a discount coupon or by exchanging goods.
Payments and Multiservices
The flexible and easily integrated monetics and multiservice solution that guarantees high levels of security (PCI-DSS and PA-DSS certified).
Financial flows are optimized through a customized and dynamic routing to various terminal operators and banks. In addition, the solution can manage a variety of value-added services by communicating with all types of acquirers, front ends, terminal operators and service centers.
Digital display cabinets, totems, second cash register displays and Artwall to replace the traditional signage, all work on the consumer's engagement and involvement process. Digital signage used interactively and with the appropriate content tailored on the consumer's preferences result in an improved customer experience. The digital devices placed inside the store contribute to activate the different touch points connecting the consumer to the brand.
Konvergence completes its range of solutions with a portfolio of after-sales services to offer customers all the guarantees of a correct and constant functioning of hardware and software. Service Delivery, Service Desk & SD Support, On site intervention, Repair Center, Preload and integrated Logiscic are our departments dedicated to the post-sales care.